Frequently Asked Questions
Everything you need to know about our unique handprinted products.
How long does shipping take?
Since each item is handprinted to order, please allow 3-5 business days for production. Standard shipping typically takes an additional 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items. If there is a defect in the print or garment, we will provide a prepaid return label and a full refund or exchange.
How should I care for my handprinted apparel?
To preserve the life of the print, we recommend washing your items inside out in cold water and hanging them to dry. Avoid ironing directly on the printed design.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I request a custom design?
We love custom projects! Please contact our support team with your ideas and quantity requirements, and we will get back to you with a personalized quote.